﻿=== Pure Chat - Live Chat Plugin (Free & Paid Plans) ===
Contributors: pure-chat
Donate link: https://www.purechat.com
Tags: Chat, chat online, Chat Widget, customer help, customer support, Live, live chat, live help, livechat, online chat, Pure Chat, purechat, WordPress chat, chat software, click desk, clickdesk, contact plugin, contact us, customer support, free chat, IM Chat, live chat, live chat inc, live chat services, live chat software, live chatting, live help, live support, live web chat, livechat, olark, online chat, online support, support software, Website Chat, WordPress chat, wordpress live chat, wordpress live chat plugin, Zopim, Zopim live chat 
Requires at least: 3.0.1
Tested up to: 4.3.0
Stable tag: trunk

Pure Chat is a leading live chat software that allows businesses to engage their customers in real time, from anywhere. Sign up and try it for free!

== Description ==

Generate more leads and drive sales with Pure Chat. Add [live chat software](https://www.purechat.com/convert-leads-live-chat-software "live chat software") to your website to engage visitors and customers! Designed just for small business, Pure Chat helps you message multiple leads and customers at once--instead of spending hours talking on the phone! Chat with new website visitors at your desk or on the go with our mobile apps. Pure Chat is simple and intuitive unlike other enterprise-focused chat software companies.

Get started today! Install the Pure Chat plugin and [sign up free](https://www.purechat.com/pricing "sign up free")! 

Since launching in 2012, small businesses have generated over 2.8 Million chats on the Pure Chat platform. In April 2015, Pure Chat secured $1.5M in seed funding to fuel growth. Pure Chat made with love by a group of highly caffeinated, nerf gun aficionados in sunny Scottsdale, AZ.

[Get started video](https://www.youtube.com/watch?v=yiNrnUVziJg "Get started video")

Super easy install.
Use our Wordpress plugin to install Pure Chat on your website in less than 3 minutes. Turn anonymous website visitors into leads with [live chat on your website](https://www.purechat.com/features "live chat on your website"). Save time by chatting with multiple leads at once instead of talking to them on the phone one at a time or waiting for email responses.

[Capture leads](https://www.purechat.com/convert-leads-live-chat-software "capture leads") and customer questions day and night. 
Never miss a lead or an opportunity to help a customer by converting your chat box to a website form. Any missed website visitor is a potential missed sale. Chat boxes can be customized when operators are not available. The chat box can display an email form.

Connect with customers from your mobile phone.
Capture leads and convert sales from anywhere with our [native iOS and Android apps](https://www.purechat.com/features "native iOS and Android apps"). Don’t be chained to your desk.

Automatically set your schedule to maximize your availability.
Set your schedule with our scheduling feature to automatically set yourself as available or unavailable on pre-determined days and times.

Customize your chat box to match your brand.
[Customize your widget colors](https://www.purechat.com/widgets "customize your widget colors"), animations, images and text.

Work as a team.
Invite multiple team members to chat with a visitor. You can also start a conversation with other team members. 

Build trusting and personal relationships by keeping track of every conversation.
Collect [transcripts](https://www.purechat.com/dashboard#transcripts "transcripts") for every conversation. Read transcripts right away or email them to others. Reviewing transcripts can help you identify best practices, opportunities for improvement and super star team members!

Personal connections are easy with dedicated, personal chat pages. 
Personal Chat Pages have a dedicated URL for any individual. The background, profile image, contact information and chat box can be customized.

Track performance for every interaction.
See the number of chats for every team member each day and every seven and 30 days. Also see ratings for each interaction to identify top performers.

And many more features!
Easily chat with multiple people at once (Multi-chat management)
Canned responses
Visitor information
Widget assignment
User management
Hosted chat widgets
SSL Security
Customize for any language
Call-to-action button

Should you need any assistance, feel free to chat with our support team on www.purechat.com or email us at support@purechat.com.

What are you waiting for? Download Pure Chat plugin now and sign up here for a free account! 

Further Reading:
The Pure Chat homepage.
All Pure Chat support articles.
Visit the Pure Chat blog. 
Follow us on Facebook and Twitter.

== Installation ==

1. Install and activate plugin.
2. Click on the new Pure Chat button in your left sidebar.
3. Click the button to take you to the Pure Chat widget selector.
4. Sign in or create a new account (If you're not already signed in to Pure Chat).
5. Select a widget for your page.
6. Click the link to your Pure Chat dashboard and get ready to chat!

== Frequently Asked Questions ==

= Do I have to install any extra software? =

No, just this plugin.

= How can I change the appearance of the widget on my page? =

You can change all your widget settings from your [Pure Chat dashboard](https://app.purechat.com/user/dashboard/ "Pure Chat dashboard").

= What pricing plans do you offer? =

Check the [Pure Chat pricing page](https://www.purechat.com/pricing "Pure Chat pricing page") for the latest info! We offer both free and paid plans.

= Does Pure Chat support other languages? =

Absolutely! You can customize all the messages that appear in the chat widget and write them in whatever language you want.

= Are there any ads? =

No! There are no annoying ads in Pure Chat.

= What do my visitors see if I'm not online to take their chats? =

You decide! Your widget can display an offline indicator, disappear entirely, or let visitors email you with their questions.

= Can I temporarily remove the chat widget from my site without losing my settings? =

Yes, deactivating the Pure Chat plugin will stop the widget from showing up, but your preferred widget settings will remain for when you want to reactivate it.

== Screenshots ==

1. Chat widget

2. Operator dashboard

3. Chat with customers on the go with our native iOS (iPhone/iPad) and Android apps.

== Changelog ==

= 1.36 =
* Readme updates.

= 1.35 =
* Quick fix to remove survey.


= 1.34 = 

* New icons and coloring

* Improved stability

* Fixed issue where chat box wouldn’t appear


= 1.33 =
* New screenshots an branding.

= 1.32 =
* Potential fix for a rare bug with some users.

= 1.31 =
* Fixed uninstall cleanup.

= 1.3 =
* Fixed some more issues with WP Super Cache plugin.
* Added proper cleanup on plugin uninstall.

= 1.2 =
* Fixed selected widget not updating right away due to recent "WP Super Cache" plugin update.

= 1.1 =
* Fixed bugs in 1.0

= 1.0 =
* Plugin launch.

== Upgrade Notice ==

= 1.2 =
* Fixed selected widget not updating right away due to recent "WP Super Cache" plugin update.

= 1.1 =
* Fixed bugs in 1.0

= 1.0 =
* Plugin launch.